The process adopted by DEXLER for content creation is highly systematic and structured. Content development involves researching, gathering information, writing, organising, editing, and publishing. The capable, qualified, and professional content development team develops precise and effective e-learning content to ensure that the learning objectives are achieved. Close interaction with the client and subject matter experts helps maintain lower costs without compromising on quality. The content development process in DEXLER comprises four phases: analysis, design and strategy, development and client reviews. Engagement Model Description: