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  • Sruthy Satyanath

Personalized learning: A paradigm shift in the employee learning and development model in 2021



Most organisations typically follow the “one-size-fits-all’ model of knowledge transfer for their employees. This method, however, is inherently flawed.


Often, a few among the group excel in grasping the process and information while the majority only manages to merely sail through. As a matter of fact, we have all been in the shoes of the 'left-behinds' at some point.


In the present-day setting, organisations independent of their temperament and size need to move from this conventional learning model and set higher bars for ability and administration advancement.

They are feeling the strain to consistently improve, plan and create customized learning encounters that meet every individual's learning aptitudes, inclinations, and execution.

Why personalized learning is better for effective employee training


Traditional Instructor-led, classroom-based training cannot deliver a personalized learning experience as it accommodates the crowd and does not focus on individuals. Of course, classroom training will always have its place in learning and development.


But, technology opens up opportunities in eLearning which in turn benefits the prime factors in L&D- the learners.


To uniquely design a specific training program for an employee, we can use data on their habits, preferences, and choices from different social spheres across which they are a part. This approach pulls in Big Data analytics and is beyond the realm of manual, paper-based data collection and curricula-oriented material delivery.


It’s something only a proper Learning Management System can capture.


Even though when we say that all learners are unique, there are certain common attributes among them according to which we can classify them into certain ‘types’. Hence, another key benefit and long-term advantage of personalised learning is that we can identify a learner’s path and extrapolate these findings to other similar learners.


The Role of “Adaptive learning” in creating a personalised learning experience

Understanding the limitations of traditional learning methods, organizations are now trying to make maximum utilization of technology-driven, eLearning methods to bring out the peak performance of the employees in the shortest period.


This objective is materializing through a concept called “adaptive learning,” which is the delivery of a personalized learning experience that addresses the strengths, weaknesses, objectives, and engagement patterns of the learners through real-time feedback, resources, and pathways.


The learners experience the biggest advantage of one-on-one mentoring through courses specifically designed for the individual needs and requirements that adjust in real-time according to the level of their performance and engagement.


Personalised learning as a trigger in value addition to employees

Individualized learning makes the employees feel more valued because of the time it takes for the employer to get to know the strengths and weaknesses of the employees. The intense training at a personal level helps employees gain the confidence to forge ahead amidst any responsibility given to them.

The ultimate effect here is better retention of learning material, better engagement and less attrition due to knowledge challenges in the long run.

Learners are a heterogeneous crowd and take in information in their own different ways. Corporates must focus on personalisation at multiple levels to understand the gaps in the learning through the use of algorithms and provide real-time solutions.


Personalisation ensures that the right people get the right guidance and in turn hold the right position they deserve, which ultimately benefits the organisation’s growth and prospects.


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